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Irina Wagner
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Communication

Effective communication in business is not only helpful, but it is essential for small business growth and stability.

Why is Communication Important in Business?

  • Every aspect of a company or brand depends on it!
  • From internal affairs to scouting for new business, interaction with another individual or party is a part of daily culture.
  • When it comes to making an impact with your brand, it’s common to focus your attention on strong visuals such as a stylish logo or easy-to-use website.
  • While these are key components to building your brand identity, what’s equally important is the way your business communicates with customers, suppliers, consumers and staff.
  • Your communications can speak volumes about your brand.

It makes you human

It helps you stand out

It builds authority

  • No matter what service or benefits you offer, people tend to steer towards brands that have personality; brands they can relate to.


  • If your business communications are honest, warm, authentic and have character, then your audience will be more likely to build a rapport with you.

It builds authority

It helps you stand out

It builds authority

  • Think of the brands that stand out in their fields.


  • Adopting a level of confidence in what you’re saying, and love for what you do can give your brand real value and help to establish you as a trustworthy, go-to source.

It helps you stand out

It helps you stand out

It helps you stand out

  • The right message, aimed at the right people can really help you cut through the noise.


  • Even if their product is great and they’ve nailed their visuals, behaviours and environment, if their communications miss the mark, then the whole thing will fall apart.

It gives you focus

It helps to build trust

It helps you stand out

A good, strong tone of voice can form the foundation of your entire brand identity. 


It can impact your visuals and products, can strategise your marketing plan, and can even help you hone in on your target audience.

It helps to build trust

It helps to build trust

It helps to build trust

The more familiar and authentic your communications, the more likely you are to form a bond with your customers. 


Familiarity is comforting, and if customers know what to expect from your brand through a genuine, consistent tone of voice, they’ll be more inclined to put their trust in you.

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